Return Policy and Guarantee:

  • Packages refused at the time of delivery will be considered a return and are subject to a 15% restocking fee. Shipping & Handling will be non refundable.
  • If for any reason you wish to return an item please call us at 1-973-375-5002 or email us at information@herbalstore.us.
  • Return Policy and Guarantee
  • Opened Merchandise: If for any reason you are not completely satisfied with the product you purchased from us, Then you will be credited at 50% of the purchase price. Once we receive package back. Freight charges are excluded from refunds.. All Unopened merchandise: Within 30 days for a full refund of the purchase price (less shipping charges). Only one opened package of any product is eligible for return. All others of the same product must be in a factory sealed container for refund. Packages refused at the time of delivery will be considered a return and are subject to a 15% restocking fee. Shipping & Handling will be non refundable. If you were not originally charged full shipping because your order was over $75.00, shipping will be charged if any items from that order is returned. There are no refunds after 30 days of receipt of your order. We recommend that if you order more than one of any item that you do not open every item until you are prepared to use it. This will help maintain freshness and allow you to return the un-open items for a refund if they do not work out for you.
  • Appliances come with a manufacturer warranty and cannot be returned.
  • There are no refunds after 30 days of receipt of your order.
  • We recommend that if you order more than one of any item that you do not open every item until you are prepared to use it. This will help maintain freshness and allow you to return the un-open items for a refund if they do not work out for you!
  • Shipping and handling charges are not refundable under any circumstances. Shipping Charges for expedited Federal Express delivery which is delayed due to bad weather are NOT refundable.